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Clinic Guide

Partnering with HealthBooking

From your application to your day-to-day Clinic Extranet — here's exactly how it works.

01
Getting started

Apply to become a partner

Fill in the 6-step Become a Partner form: clinic & contact info, location & specialty, operating hours & response time, languages spoken, standout features, and accreditations.

About 5 minutes
What you need to know
  • Clinic name, contact person, email and phone
  • Country, city, specialty and operating details
02
What happens next

Application review

Our partnerships team reviews your clinic and gets back to you within 3–5 business days.

3–5 business days
What you need to know
  • We check your accreditations and details
  • You'll hear back by email or phone either way
03
Your private panel

Get your Clinic Extranet login

Once approved, we create a private login for your clinic and email it to you automatically, together with a link to sign in — a separate account from the public site.

Emailed automatically
What you need to know
  • A dedicated email + password for your clinic
  • Sign in anytime at the Clinic Extranet login page
04
Your patients

My Leads

See every quote request sent to your clinic, tagged by status, and message the patient directly — text and file attachments — with contact details never shared outside the thread.

Real-time
What you need to know
  • Status tags: New, Contacted, Converted, Closed
  • Two-way messaging with file attachments
05
Your public profile

My Photos

Upload a new cover photo or gallery images anytime. They go live only after HealthBooking approves them, so your public profile always looks its best.

Reviewed before going live
What you need to know
  • Upload a cover photo and gallery images
  • One submission pending at a time
06
Building trust

My Reviews

When a patient reviews your clinic, you'll first see only their name — the rating and text stay hidden — so you can confirm they were really your patient before approving or rejecting.

You verify first
What you need to know
  • Approve or reject before the rating/text is revealed
  • Approved reviews appear publicly and read-only
07
Staying trusted

Keep your word on response time

The response time you chose when applying (for example, under 24 hours) is what patients expect to see on your profile — try to stick to it on every lead.

Builds patient trust
What you need to know
  • Shown on your public profile
  • Directly affects patient trust and conversion

Already a partner?

Sign in to your Clinic Panel to see your leads, photos and reviews.

Get a Free Quote

Tell us what you're looking for — a patient coordinator will get back to you within 24 hours.

General inquiry
No specific clinic
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Sign up

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