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Patient Guide

Using your HealthBooking account

From creating your profile to messaging your clinic directly — here's exactly how each part of your account works.

01
Getting started

Create your account

Sign up with your name, email, phone number and a password. Browsing clinics and requesting your first quote doesn't require an account — but saving clinics, tracking requests and messaging a clinic directly all do.

Takes about a minute
What you need to know
  • Name, email and phone number
  • A password, plus an optional opt-in for treatment tips by email
02
Finding the right fit

Search treatments and clinics

Use Treatments or Clinics to filter by specialty, country and city, and compare verified partner clinics side by side.

No account needed
What you need to know
  • Filter by specialty, country or city
  • See ratings, membership tier and languages spoken
03
Getting a price

Request a free quote

Fill in the “Get a Free Quote” form with your treatment interest and, optionally, a specific clinic. A patient coordinator replies within 24 hours.

Free, no obligation
What you need to know
  • Your contact details, treatment and an optional message
  • Optionally target one specific clinic, or leave it general
04
Keeping track

Save clinics you like

Tap the heart icon on any clinic to add it to My Account → Saved Clinics, so you can compare your favorites later without searching again.

One tap
What you need to know
  • Saved clinics sync to your account once you're logged in
  • Find them anytime under My Account
05
Staying in the loop

Track your requests

My Account lists every quote request you've sent, each tagged New, Contacted, Converted or Closed, so you always know where things stand.

Updated in real time
What you need to know
  • See every request you've ever sent
  • Status tags: New, Contacted, Converted, Closed
06
Talking it through

Message the clinic directly

Open any request in My Account to message the clinic — text and file attachments — right there, with no phone tag and no contact details shared outside the thread.

Text + file attachments
What you need to know
  • Every message stays attached to that specific request
  • Share documents like test results or photos securely
07
After your treatment

Leave a review

Visit the clinic's page to leave a star rating and a written review. The clinic first confirms you were really their patient — your rating and text stay hidden until then.

Helps future patients
What you need to know
  • Star rating plus a written review
  • Published only after the clinic verifies you as their patient

Ready to get started?

Create your account or log in to save clinics and track your requests.

Browse clinics first

Get a Free Quote

Tell us what you're looking for — a patient coordinator will get back to you within 24 hours.

General inquiry
No specific clinic
Log in
Sign up

Welcome back

Log in to manage your bookings and saved clinics.