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Step-by-Step Process

How HealthBooking works

From your first message to your final check-up, every step is planned and every detail considered. Getting care in another country doesn't have to be stressful.

01
Online · Phone · Video Call

Free Initial Consultation

The process starts with direct contact. Your patient coordinator listens to your current health situation, expectations, and medical history. This consultation is completely free and comes with no obligation.

30–60 minutes
What happens in this step
  • Your medical history and existing reports are reviewed
  • The most suitable specialist and partner clinic are identified for you
  • Estimated treatment duration and cost are shared
  • All your questions are answered, every concern addressed
02
Built specifically for you

Personalized Treatment Plan

After the consultation, the clinic's medical team and our travel coordinators put together a comprehensive package for you — covering not just the medical side, but comfort and logistics too.

1–3 business days
What happens in this step
  • Pre-op tests and preparation requirements are identified
  • Accommodation options (1–5 star) are presented
  • Your treatment calendar is planned day by day
  • A written offer and detailed budget are shared
03
VIP transfer · Partner hotel

Arrival & Welcome

Before your flight, you share your flight details with your coordinator. The moment you land, your private vehicle and a personal coordinator who speaks your language are waiting. You head straight to your hotel, stress-free.

Arrival day
What happens in this step
  • Personal welcome and VIP vehicle service
  • Hotel check-in handled by your coordinator
  • A briefing on the next day's schedule and the clinic
  • SIM card, local number and an emergency contact provided
04
Comprehensive health assessment

Pre-Op Tests & Preparation

Before the procedure, a thorough pre-examination and full testing takes place at the clinic. You're assessed by the anesthesiologist, the relevant specialist and the intensive care team — nothing is left to chance.

Day before the procedure
What happens in this step
  • Full panel including blood tests, ECG and chest X-ray
  • A one-on-one meeting with the anesthesiologist
  • Procedure details are finalized with your consent
  • Pre-op nutrition and medication guidance provided
05
JCI-accredited operating rooms

Procedure & Treatment

On the day of your procedure, an experienced surgical team carries out your treatment using the latest equipment. Operating rooms follow international sterilization standards, and you're monitored in a dedicated recovery room afterward.

Procedure day + 1–3 days in hospital
What happens in this step
  • Surgical practice compliant with international protocols
  • In-house intensive care unit with 24-hour nursing support
  • Pain management and comfort-focused recovery protocol
  • A separate waiting area and updates for family or companions
06
Comfortable recovery + a taste of the destination

Recovery & Local Experience

After discharge, your comfortable recovery begins at the hotel. On the days you're able to get around, you can join a guided tour, visit local sights, or go shopping — making your destination part of the experience.

3–10 days (varies by treatment)
What happens in this step
  • Daily nurse visit or clinic check-up as needed
  • A personalized diet and nutrition program
  • Guided local tours and experiences, where possible
  • A final doctor check-up and report before you fly home
07
We stay with you after you go home

Remote Post-Op Follow-up

The process doesn't end when you land back home. Through our digital health platform you can video call your doctor, ask questions, and access your follow-up reports. Support continues until your recovery is complete.

3–6 months of remote follow-up
What happens in this step
  • Weekly online check-in for the first 30 days
  • Monthly online check-in through months 2–6
  • Anytime access to your digital health file
  • A 24-hour WhatsApp / phone line for emergencies

Ready to start the process?

Fill out the form for a free consultation — we'll get back to you within 24 hours.

Frequently Asked Questions

Everything you need to know before getting started.

How does HealthBooking work?
Tell us what treatment you're looking for, and one of our patient coordinators matches you with accredited partner clinics abroad. You'll get a free quote, can compare options and verified reviews, and book directly through the platform once you're ready.
Is HealthBooking free to use?
Yes. Getting a quote, comparing clinics and speaking with a patient coordinator is completely free — you only pay the clinic directly for your treatment.
Are the clinics on HealthBooking verified?
Every partner clinic goes through our accreditation review before joining the platform. See our Our Standards page for details on how clinics are vetted.
Will the price I'm quoted change later?
Your quote is prepared directly with the clinic based on your case details. Any changes to your treatment plan after a medical evaluation will always be communicated and confirmed with you before you proceed.
What if I need to cancel or reschedule?
Cancellation and rescheduling terms depend on the individual clinic's policy, which your patient coordinator will share with you before you confirm your booking.
Is my personal and medical information kept private?
Yes. We handle your data in line with GDPR and only share what's necessary with the clinic you choose to proceed with. See our Privacy Policy for full details.

Get a Free Quote

Tell us what you're looking for — a patient coordinator will get back to you within 24 hours.

General inquiry
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